Privacy policy

Who we are

This site is operated by Technomad UK, offering Technomad Virtual Services—digital and virtual support for businesses and individuals. We are based in the United Kingdom (Manchester-rooted, working remotely). For data protection purposes, Technomad UK is the controller of personal data described in this policy.

If you need to reach us about privacy: [email protected].

What information we collect

We may process the following, depending on how you use the site:

• Contact and enquiry data—such as your name, email address, phone number, and the content of your message when you use our contact form or email us directly.
• Technical data—such as IP address, browser type, and general device or connection information, which servers and security tools may log automatically when you load pages. We use this to run the site securely and to diagnose issues.

We do not ask for sensitive categories of data (such as health information) through this website. Please do not send us such information unless we have agreed a secure process for it.

How we use your information and lawful bases

We use personal data only where we have a valid reason under UK data protection law:

• To respond to enquiries and manage projects—typically because it is necessary to take steps at your request before a contract, or to perform a contract with you.
• To operate and protect the website—including security, fraud prevention, and troubleshooting, based on our legitimate interests in running a safe and reliable service. We balance those interests against your privacy rights.
• To meet legal obligations—for example record-keeping or responding to lawful requests from authorities, where applicable.

We do not sell your personal data. We do not use it for automated decision-making that affects you in a significant way.

Contact form and email

When you submit the contact form, your message is sent so we can reply. Depending on how the site is configured, delivery may go through our email provider or a form-delivery service that processes the submission on our behalf. Those providers act under our instructions and only to deliver your message.

If the form is not configured and your browser opens an email instead, your details are handled by your email provider as well as ours when you send the message.

Cookies and similar technologies

This site is built to work with minimal tracking. We do not use third-party advertising or analytics cookies by default. Essential cookies or local storage may be used so the site functions (for example remembering preferences where we add that feature). If we introduce non-essential cookies later, we will update this policy and, where required, ask for your consent before they are set.

How long we keep information

We keep enquiry and client-related messages and records only as long as needed to respond, deliver services, resolve disputes, and meet legal or accounting requirements. Typical enquiry emails may be kept for a limited period unless there is an ongoing relationship or a legal reason to retain them longer. Technical logs are rotated or deleted according to hosting and security needs.

Sharing and international transfers

We may share data with trusted service providers who help us host the site, send email, or run security—only what they need to provide those services, and under appropriate terms. Some providers may process data outside the UK; where that happens, we rely on mechanisms recognised under UK law (such as adequacy decisions or standard contractual clauses) where required.

Your rights

Under UK data protection law you may have the right to request access, correction, or erasure of your personal data; to restrict or object to certain processing; and to complain to a supervisory authority. You may also have the right to data portability where processing is based on consent or contract and is automated.

To exercise any of these rights, contact us at [email protected]. You can also use the contact page. We will respond within the timeframes set by law (usually within one month, extendable in complex cases).

If you are unhappy with how we handle your data, you may complain to the Information Commissioner’s Office (ICO) in the UK.

Children

This website is not aimed at children under 13, and we do not knowingly collect their personal data. If you believe we have received such information, please contact us and we will delete it where appropriate.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the “Last updated” date at the top adjusted when we make material changes.

Contact

For privacy questions: [email protected]